Our staff


This section includes:

If the information you require is not available, please contact our Board Secretary on 020 7271 0070 or boardsecretary@legalservicesboard.org.uk

Our Executive Leadership Team


Richard Orpin, Chief Executive

Richard joined the LSB in 2023. He was appointed Chief Executive in January 2026, having served as Interim Chief Executive and, previously, Director, Regulation & Policy.  

Prior to joining the LSB, Richard spent nine years at Ofcom, where he worked on telecommunications, media and postal services policy. He has also held roles in central government, including as Head of Domestic Gambling Policy at the Department for Culture, Media & Sport.

Richard Orpin photo

Danielle Viall, General Counsel

Danielle is responsible for legal advice and support across all areas of the LSB’s work, she leads the legal team in providing advice to corporate services and policy colleagues and the Board.

Danielle is a barrister and has previously worked in variety of legal roles in general counsel and prosecution teams for the Financial Reporting Council, General Medical Council and General Dental Council. Prior to employed practice in the regulatory sector she was at the criminal bar in chambers, 2 Dr Johnson’s Buildings, Temple.

Danielle-Viall

Matilda Quiney, Director, Corporate Services

Matilda is responsible for corporate governance, finance, IT, communications, premises, human resources, and the Chair and Chief Executive’s private office. She joined the LSB in April 2025. Prior to joining the LSB, Matilda led the management services department at the TUC and has undertaken senior policy and operational roles in the civil service. Matilda is also a trustee of the People’s History Museum.

Matilda is the LSB’s deputy Accounting Officer and ensures that the LSB deploys its resources responsibly and transparently.


Jelena Lentzos, Interim Director Regulation Policy & Strategy 

Jelena has spent 17 years working in and around government, mainly in the justice sector in a variety of roles, the last 8 within the policy profession. She was most recently Deputy Director, Legal Aid Policy at MoJ, during which time she was responsible for ensuring delivery of the statutory duty to provide legal aid and access to justice and the delivery of significant reforms to legal aid fee schemes and eligibility for legal aid. She previously held policy leadership roles in criminal legal aid, victims support and private family law reform. Before moving into policy, she held senior roles in other areas including sponsorship of MoJ’s arm’s length bodies, project and programme delivery and shared services.


Diversity survey

We carried out anonymous and voluntary diversity surveys of our Board, Consumer Panel members and executive colleagues in 2024, 2022, 2020, 2018 , 2017, 2012 and 2010.

  1. 2024 LSB diversity survey (PDF)
  2. 2022 LSB diversity survey (PDF)
  3. 2020 LSB diversity survey (PDF)
  4. 2018 LSB diversity survey (PDF)
  5. 2017 LSB diversity survey (PDF)
  6. 2012 LSB diversity survey (PDF)
  7. 2010 LSB diversity survey (PDF)

*We destroy the individual inputs once we have collated the final report.

In presenting the results, we do not include industry or sector comparators; or general or economically active comparators because we do not think such comparators are directly applicable to very small organisations. For us, one person in any category represents a 2% shift and as we break the organisation down into levels of seniority, one person can shift results by as much as 20%.

Our 2020 report includes details of the key findings of the survey and action we are considering as a result.