News


Legal oversight regulator issues rallying call to put consumers at the heart of legal services

Today, the Legal Services Board (LSB) launched a consumer-focussed strategy for legal services in England and Wales, and called for collaboration to reshape legal services to better meet society’s needs. The ambitious ten-year strategy reflects that the significant challenges facing the legal services sector can only be tackled by people and organisations working together to…

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LSB shares data on the broadly stable health of the legal services sector following Covid-19

The Legal Services Board (LSB) has compiled data from various sources that suggest the legal services sector overall has, so far, remained broadly stable during the Covid-19 pandemic. The emerging data indicates that while some parts of the legal services profession have faced significant difficulties over the last 12 months, overall numbers of regulated lawyers…

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Ail-lunio gwasanaethau cyfreithiol: Digwyddiad trafodaeth Gymreig, 20 Ebrill, 10.30am – 12.15pm

Mae’r Bwrdd Gwasanaethau Cyfreithiol yn cynnal digwyddiad rhith drafodaeth ar y strategaeth ar draws y sector ar gyfer gwasanaethau cyfreithiol. Rydym yn gwahodd ymarferwyr, academyddion, canolfannau cyfreithiol a chynghori wedi eu lleoli yng Nghymru i rannu eich syniadau a phrofiadau ar yr heriau sy’n wynebu’r gwasanaethau cyfreithiol, a’r strategaeth i ddelio â’r rhain o fewn…

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Reshaping legal services: an online Welsh discussion event, 20 April, 10.30am – 12.15pm

The Legal Services Board is hosting a virtual discussion event on the sector-wide strategy for legal services. We’re inviting practitioners, academics, legal and advice centres based in Wales to share your thoughts and experiences on the challenges facing the legal services, and the strategy to address these in the Welsh context. The strategy, due to…

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Chair’s blog – February 2021

The focus of our meeting this month was how we continue to broaden and deepen our engagement with the sector. We considered how we could better communicate our vision for reshaping legal services that better meet the needs of society and build on the high levels of stakeholder engagement that informed our state of legal…

Read Chair’s blog – February 2021


LSB opens debate on improving transparency of the quality of legal services as research reveals consumers’ struggle to choose lawyers

New research from the Legal Services Board provides insights into the challenges people face when comparing and choosing legal services providers. This is partly because they lack the knowledge of what they need or how legal services work, and partly because the information is hard to find, inconsistent or non-existent. Sixty-nine members of the public…

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LSB sets out options for ensuring the ongoing competence of lawyers

The Legal Services Board (LSB) has confirmed that it will develop and consult on a more robust approach to ensuring lawyers remain competent throughout their careers. In a new report published today, the LSB notes that while legal regulators have comprehensive measures to make sure that legal professionals are competent when entering the legal profession,…

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Covid dashboard gives clearest picture yet of pandemic’s impact on legal services – February 2021 update

Since June 2020, the Legal Services Board (LSB) has been tracking multiple data sources to provide the clearest picture we can of the impact of Covid-19 on legal services. Our Covid-19 research dashboard indicates the effect on demand for different legal services and the health of the market in England and Wales. England and Wales both entered…

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Our response to the Committee on Standards in Public Life: Artificial Intelligence and Public Standards

In November 2020, the Committee on Standards in Public Life wrote to regulators to understand better how existing regulators are adapting to the challenges posed by AI. We responded noting the challenges and questions that AI poses for the legal services sector, and how our next phase of work will consider the role of AI,…

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New LSB rules on regulators’ fees will increase transparency for lawyers and raise standards

The Legal Services Board (LSB) has today published new Rules and Guidance to increase transparency on how legal services regulators spend practising certificate fees (PCF).  Increased transparency will help empower those who pay the PCF to hold their regulator accountable for its expenditure. The proposals are designed to lead to a more meaningful debate on…

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