News


Chair’s blog – July 2021

Our Chair, Dr Helen Phillips, writes a blog following each Board meeting. Here she reflects on the discussion that took place at the meeting on 20 July 2021. This was the Board’s final meeting before the summer break, and the agenda contained several substantial items focused on delivering our ambition to reshape legal services to…

Read Chair’s blog – July 2021


‘Consumers need better information about the quality of legal services’ – Legal Services Board

Today, the Legal Services Board has published a response to the submissions it received to its discussion paper on quality indicators. Published in February 2021, the paper prompted a wide-ranging debate over what quality means in the legal services market and how best to convey this to consumers. The response document concludes that there is…

Read ‘Consumers need better information about the quality of legal services’ – Legal Services Board


New report on Judicial diversity: LSB commits to using data to drive meaningful change

The official figures published today by the Ministry of Justice (MoJ) demonstrates clearly the scale of the challenge that continues to face society in creating a diverse and inclusive judiciary. Commenting on the report, Dr Helen Phillips, Chair of the Legal Services Board (LSB), said: “This is the second time data on diversity in the…

Read New report on Judicial diversity: LSB commits to using data to drive meaningful change


Consumers missing out on insurance that could help cover unexpected legal costs, and much cheaper than expected

The Legal Services Board wishes to see legal expenses insurance promoted more widely to consumers, as part of a programme to widen access to legal advice in England and Wales.    An estimated 3.6 million people have an unmet legal need involving a dispute each year, and few consumers can meet unexpected legal costs from disposable income. While millions of households have legal expenses policies, these…

Read Consumers missing out on insurance that could help cover unexpected legal costs, and much cheaper than expected


New LSB research shows support for lawyers to face regular checks of their skills and abilities

New research commissioned by the Legal Services Board highlights the importance the public places on lawyers having the right knowledge, up to date skills and attributes to provide good quality legal services. However, the research also found a gap between public expectation and what regulation currently requires to ensure lawyers remain competent throughout their careers. In…

Read New LSB research shows support for lawyers to face regular checks of their skills and abilities


LSB pushes legal regulators to put consumers first following BSB governance review

Today, the Legal Services Board (LSB) published the findings of its review of the Bar Standards Board (BSB) under the ‘Well-led’ standard of the LSB regulatory performance assessment framework. The oversight regulator found concerns about leadership and governance at the BSB and little evidence of a focus on the needs of consumers and the public interest. In response,…

Read LSB pushes legal regulators to put consumers first following BSB governance review


Robust resource planning and strong consumer-focus drive positive LSB impact

Today, the Legal Services Board (LSB) published its annual report and accounts for the year ended 31 March 2021. The report describes the work completed and the LSB’s impact in delivering the third and final year of its 2018-21 Strategic Plan. The report also covers the work undertaken to produce a new strategy for the…

Read Robust resource planning and strong consumer-focus drive positive LSB impact


LSB consults of new processes for changing regulatory arrangements

The Legal Services Board (LSB) has launched a consultation on proposed new rules and guidance for alterations to regulatory arrangements. One of the oversight regulator’s core statutory functions is assessing applications from regulatory bodies to alter their regulatory arrangements. The process for this has not been substantially reviewed since 2010. Following engagement with the approved…

Read LSB consults of new processes for changing regulatory arrangements


Wales engagement event: 07 June 2021

On Monday 7 June 2021 The Legal Services Board hosted a virtual event for legal practitioners, academics and consumer advice groups in Wales. The discussion event explored the themes of its consumer-focused strategy for the sector, Reshaping Legal Services, published earlier this year. Please see the presentation slides: LSB Wales engagement event presentation June 2021 (PDF) Please…

Read Wales engagement event: 07 June 2021


Legal Services Board commends cost lawyers’ regulator for its commitment to ongoing improvements

The Legal Services Board (LSB) has published an updated assessment of the Costs Lawyer Standards Board’s (CLSB) regulatory performance. CLSB is the regulator of Costs Lawyers in England and Wales. All the regulatory bodies have the same responsibilities under the Legal Services Act and are assessed by the LSB against 27 outcomes across five standards….

Read Legal Services Board commends cost lawyers’ regulator for its commitment to ongoing improvements


Chair’s Blog – June 2021

The Board was delighted to meet stakeholders from across the profession in Wales this week as part of our ongoing programme of virtual events to hear from those we work alongside in tackling the legal services sector’s challenges. We discussed technology, diversity and inclusion, access to justice and market transparency from a Wales perspective. We…

Read Chair’s Blog – June 2021


  1. Pages:
  2. 1
  3. 2
  4. 3
  5. 4
  6. 5
  7. 6
  8. 7
  9. ...
  10. 23