News


More legal services offered remotely, but prices continuing to increase  

Although the prices of legal services continue to rise, consumers can benefit from more legal services being offered remotely and pricing becoming more transparent, as shown by new research from the Legal Services Board (LSB).    The LSB’s survey of the prices of individual legal services in England and Wales looks at commonly-used legal services –…

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LSB orders SRA actions after £60m client money loss at Axiom Ince

An independent review of the Solicitors Regulation Authority’s (SRA) actions before it closed law firm Axiom Ince Limited has led the Legal Services Board (LSB) to take enforcement action against the SRA. The LSB has issued binding directions to avoid a repeat of the regulatory failures identified. These directions are designed to ensure that the SRA…

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Chair’s blog: addressing today’s challenges, embracing tomorrow’s opportunities  

We began our April meeting with a presentation from Michael Stych, the CEO of Contend Legal. This is an AI-powered chatbot service that provides information in response to users’ legal questions.   Although Contend Legal operates in an unregulated area, not within the LSB’s oversight, we conduct research into unregulated providers and consider their impact on…

Read Chair’s blog: addressing today’s challenges, embracing tomorrow’s opportunities  


Policy priorities set out in LSB business plan 2025/26

In its business plan for 2025/26, published today, the Legal Services Board (LSB) has outlined its priorities, which aim at improving outcomes for consumers and the public. These priorities include work to improve ethical standards within the profession, as well as work to protect the public from risks emerging from market developments. Alongside its policy…

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Major legal regulators fall short in latest performance assessment 

The two largest legal regulators in England and Wales have fallen short of expected standards, according to the latest annual performance assessment published today by the Legal Services Board (LSB).  The Solicitors Regulation Authority (SRA) and Bar Standards Board (BSB) together regulate more than 90% of legal professionals in England and Wales.  Both failed to…

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New regulatory proposals to strengthen lawyers’ ethical standards

New regulatory measures to strengthen ethical standards in the legal sector have been  proposed today, to initiate a significant shift in how lawyers’ ethics are taught, overseen and supported in workplaces.  The Legal Services Board (LSB) is seeking views on how regulators support lawyers to fully understand and uphold their ethical duties throughout their careers….

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The Legal Services Board’s response to Civil Justice Council’s Consultation on Litigation Funding

The Legal Services Board (LSB) has provided written evidence to the review of litigation funding by the Civil Justice Council (CJC). Our response draws on a number of sources including the LSB’s own literature review of litigation funding, which was published in 2024, and the potential it identifies to improve access to justice. We note that this…

Read The Legal Services Board’s response to Civil Justice Council’s Consultation on Litigation Funding


Alan Kershaw steps down as LSB Chair

The Chair of the Legal Services Board (LSB), Alan Kershaw, has notified the Lord Chancellor that he stands down from his role this week, citing personal considerations. LSB Chief Executive Craig Westwood said: “Alan leaves with our gratitude for the leadership he has provided during his time as Chair of the LSB. He has brought…

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LSB confirms appointment of new member of the Legal Services Consumer Panel

The Legal Services Board (LSB) today announces the appointment of Michael Mack to the Legal Services Consumer Panel (LSCP). Michael will take up his appointment from 1 April 2025 for an initial three-year term. Alan Kershaw, Chair of the LSB, said: ‘I would like to congratulate Michael on his appointment. His experience, particularly in helping…

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Chair’s blog: regulatory oversight and professional ethics in focus

Our first Board meeting of 2025 took place on Tuesday 21 January. It was a pleasure to be joined by our new Board Apprentice for this year, Liz Marshall. We had two substantive items to discuss: first, the LSB’s approach to regulatory oversight; and second, a draft policy statement about professional ethics and the rule…

Read Chair’s blog: regulatory oversight and professional ethics in focus


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