Welcome to the Legal Services Board

The oversight regulator of legal services in England and Wales

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About us

Featured article

Reshaping legal services: a sector-wide strategy

Find out more about the strategy that will reshape legal services to better meet society’s needs

Find out more about us

State of Legal Services 2020 report

Our State of Legal Services 2020 report gives an in-depth review of the legal services sector following ten years of independent regulation

Enquiries from the public

Including who to complain to if you have a problem with a lawyer or a regulator.

Our Board

Board member biographies, Board minutes, expenses

Corporate publications

Business Plan, Annual Report and Accounts, cost statement

Our relationships

Legal Services Consumer Panel, Solicitors Disciplinary Tribunal, Office for Legal Complaints

Costs statement 2019/20

Our costs statement for the year ended 31 March 2020

Our work

Featured article

Business Plan 2021/22

Our business plan outlines how we will contribute to reshaping legal services to better meet society’s needs

Find out more about our work

Statutory decision making

Find out more about the LSB's range of approval and decision making powers.

Live rule-change applications

See all current applications from regulators to change regulatory arrangements.

Open consultations

Read and respond to our consultations.

Regulatory performance

Find out more about how we hold regulators to account.

Ongoing competence

Five-year policy objective: The regulators have appropriate frameworks for continuing assurance of professional competence throughout the careers of the people they regulate.

Increasing market transparency for consumers

This project includes our response to the Competition and Markets Authority (CMA) legal services market study and work on related issues.

Legal technology and innovation

Find out more about our work in responding to the regulatory implications of technological innovation, and about our new five-year policy objective

Encouraging and promoting a diverse legal services sector

Find out more about our work to ensure legal services are accessible to all and promote diversity and inclusion in the sector

Research

Featured article

Covid-19 impact dashboard - Feb 2021 update

We have brought multiple sources of data together to help increase understanding within the sector of the consequences of Covid-19

Copy of Covid-19_ Our response and support

Find out more about Research

State of Legal Services Report 2020

Our State of Legal Services Report 2020 gives an in-depth review of the legal services sector following ten years of independent regulation.

Covid-19 research dashboard

We have brought multiple sources of data together to help increase understanding within the sector of the consequences of Covid-19

Report: Individual Legal Needs Survey 2019

Largest ever legal needs survey in England and Wales co funded with the Law Society

Market intelligence

Discover a range of data and information on the legal services market.

Report: The legal needs of small businesses 2013-2017

How small businesses respond when experiencing legal issues

Report: Prices of Individual Consumer Legal Services 2017

Understanding changes in legal services prices over time.

News & media

Legal oversight regulator issues rallying call to put consumers at the heart of legal services

Today, the Legal Services Board (LSB) launched a consumer-focussed strategy for legal services in England and Wales, and called for …

LSB shares data on the broadly stable health of the legal services sector following Covid-19

The Legal Services Board (LSB) has compiled data from various sources that suggest the legal services sector overall has, so …

LSB announces new Board member, Dr Gary Kildare

The Ministry of Justice (MoJ) and the Legal Services Board (LSB) today announced the appointment of Dr Gary Kildare as …

Chair’s Blog – March 2021 Board meeting

This Board meeting this month centred on the approval of the strategy and business plan 2021/22. While our plan sets …

Ail-lunio gwasanaethau cyfreithiol: Digwyddiad trafodaeth Gymreig, 20 Ebrill, 10.30am – 12.15pm

Mae’r Bwrdd Gwasanaethau Cyfreithiol yn cynnal digwyddiad rhith drafodaeth ar y strategaeth ar draws y sector ar gyfer gwasanaethau cyfreithiol. …

Reshaping legal services: an online Welsh discussion event, 20 April, 10.30am – 12.15pm

The Legal Services Board is hosting a virtual discussion event on the sector-wide strategy for legal services. We’re inviting practitioners, …

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