Welcome to the Legal Services Board

The oversight regulator of legal services in England and Wales

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About us

Featured article

Increasing market transparency for consumers

We have published a discussion paper on how to improve transparency of quality in the legal services market and are inviting feedback

Increasing market transparency for consumers

Find out more about us

State of Legal Services 2020 report

Our State of Legal Services 2020 report gives an in-depth review of the legal services sector following ten years of independent regulation

Enquiries from the public

Including who to complain to if you have a problem with a lawyer or a regulator.

Our Board

Board member biographies, Board minutes, expenses

Corporate publications

Business Plan, Annual Report and Accounts, cost statement

Our relationships

Legal Services Consumer Panel, Solicitors Disciplinary Tribunal, Office for Legal Complaints

Costs statement 2019/20

Our costs statement for the year ended 31 March 2020

Our work

Featured article

Ongoing competence report - Feb 2021

Summary of the themes and evidence following our call for information

Ensuring the ongoing competence of lawyers

Find out more about our work

Business Plan 2020/21 and activity schedule

Find out more about our work for the year

Statutory decision making

Find out more about the LSB's range of approval and decision making powers.

Live rule-change applications

See all current applications from regulators to change regulatory arrangements.

Open consultations

Read and respond to our consultations.

Regulatory performance

Find out more about how we hold regulators to account.

Ongoing competence

Five-year policy objective: The regulators have appropriate frameworks for continuing assurance of professional competence throughout the careers of the people they regulate.

Increasing market transparency for consumers

This project includes our response to the Competition and Markets Authority (CMA) legal services market study and work on related issues.

Legal technology and innovation

Find out more about our work in responding to the regulatory implications of technological innovation, and about our new five-year policy objective

Encouraging and promoting a diverse legal services sector

Find out more about our work to ensure legal services are accessible to all and promote diversity and inclusion in the sector

Research

Featured article

Covid-19 impact dashboard - Feb 2021 update

We have brought multiple sources of data together to help increase understanding within the sector of the consequences of Covid-19

Copy of Covid-19_ Our response and support

Find out more about Research

State of Legal Services Report 2020

Our State of Legal Services Report 2020 gives an in-depth review of the legal services sector following ten years of independent regulation.

Covid-19 research dashboard

We have brought multiple sources of data together to help increase understanding within the sector of the consequences of Covid-19

Report: Individual Legal Needs Survey 2019

Largest ever legal needs survey in England and Wales co funded with the Law Society

Market intelligence

Discover a range of data and information on the legal services market.

Report: The legal needs of small businesses 2013-2017

How small businesses respond when experiencing legal issues

Report: Prices of Individual Consumer Legal Services 2017

Understanding changes in legal services prices over time.

News & media

Chair’s blog – February 2021

The focus of our meeting this month was how we continue to broaden and deepen our engagement with the sector. …

LSB opens debate on improving transparency of the quality of legal services as research reveals consumers’ struggle to choose lawyers

New research from the Legal Services Board provides insights into the challenges people face when comparing and choosing legal services …

LSB sets out options for ensuring the ongoing competence of lawyers

The Legal Services Board (LSB) has confirmed that it will develop and consult on a more robust approach to ensuring …

Covid dashboard gives clearest picture yet of pandemic’s impact on legal services – February 2021 update

Since June 2020, the Legal Services Board (LSB) has been tracking multiple data sources to provide the clearest picture we …

Our response to the Committee on Standards in Public Life: Artificial Intelligence and Public Standards

In November 2020, the Committee on Standards in Public Life wrote to regulators to understand better how existing regulators are …

New LSB rules on regulators’ fees will increase transparency for lawyers and raise standards

The Legal Services Board (LSB) has today published new Rules and Guidance to increase transparency on how legal services regulators …

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