Welcome to the Legal Services Board

The oversight regulator of legal services in England and Wales

About us

Reshaping legal services: a sector-wide strategy

Find out more about the strategy that will reshape legal services to better meet society’s needs

Find out more about us

State of Legal Services 2020 report

Our State of Legal Services 2020 report gives an in-depth review of the legal services sector following ten years of independent regulation

Enquiries from the public

Including who to complain to if you have a problem with a lawyer or a regulator.

Information on the Solicitor’s Indemnity Fund

The current position on key questions relating to the Solicitor’s Indemnity Fund

Our Board

Board member biographies, Board minutes, expenses

Corporate publications

Business Plan, Annual Report and Accounts, cost statement

Our relationships

Legal Services Consumer Panel, Solicitors Disciplinary Tribunal, Office for Legal Complaints

A summary of our annual report

A summary of our annual report for 2020/21, including our cost statement

Our work

New report on technology and regulation

Our new report explores how regulators can actively support technology that safely increases access to legal services.

Find out more about our work

Business Plan 2021/22

Our business plan outlines how we will contribute to reshaping legal services to better meet society’s needs

Statutory decision making

Find out more about the LSB's range of approval and decision making powers.

Live rule-change applications

See all current applications from regulators to change regulatory arrangements.

Consultations and responses

Have a look at our open and closed consultations.

Regulatory performance

Find out more about how we hold regulators to account.

Ongoing competence

Five-year policy objective: The regulators have appropriate frameworks for continuing assurance of professional competence throughout the careers of the people they regulate.

Increasing market transparency for consumers

This project includes our response to the Competition and Markets Authority (CMA) legal services market study and work on related issues.

Legal technology and innovation

Find out more about our work in responding to the regulatory implications of technological innovation.

Encouraging and promoting a diverse legal services sector

Find out more about our work to ensure legal services are accessible to all and promote diversity and inclusion in the sector

Research

Ongoing Competence in Legal Services: research into public attitudes

New research into the public's attitude of ongoing competence in legal services

Find out more about Research

Legal Expenses Insurance: Public Panel research

Public Panel research on Legal Expenses Insurance

Literature review: Diversity and Inclusion

A review into the extent of which regulators evaluate the impact of their diversity and inclusion initiatives

Diversity dashboard

This dashboard brings together the latest diversity and inclusion information collected by the legal services regulatory bodies.

Covid dashboard gives clearest picture yet of pandemic’s impact on legal services – February 2021 update

We have brought multiple sources of data together to help increase understanding within the sector of the consequences of Covid-19

State of Legal Services Report 2020

Our State of Legal Services Report 2020 gives an in-depth review of the legal services sector following ten years of independent regulation.

Covid-19 research dashboard

We have brought multiple sources of data together to help increase understanding within the sector of the consequences of Covid-19

Report: Individual Legal Needs Survey 2019

Largest ever legal needs survey in England and Wales co funded with the Law Society

Market intelligence

Discover a range of data and information on the legal services market.

Report: The legal needs of small businesses 2013-2017

How small businesses respond when experiencing legal issues

Report: Prices of Individual Consumer Legal Services 2017

Understanding changes in legal services prices over time.

News & media

LSB sets clear expectations for regulators to improve consumer information, promote rights, and drive choice in the legal services market

Today, the Legal Services Board (LSB) launched a consultation on a draft statutory statement of policy on empowering consumers. Developed …

Video of our Board recruitment webinar on 17 August 2021

The Ministry of Justice is recruiting a new non-lay Board member of the Legal Services Board (LSB). As part of …

LSB bolsters Legal Ombudsman with three new Board appointments

Today, the Legal Services Board (LSB) confirmed the appointment of three new members of the Board of the Office for …

West Midlands discussion event on technology in legal services – 20 September 2021

The Legal Services Board is hosting an online event to discuss how technology and innovation can transform legal services, focusing …

LSB Board member recruitment: Non-lay vacancy and webinar on 17 August 2021

The Ministry of Justice is now recruiting a new non-lay Board member of the Legal Services Board (LSB) – further …

Chair’s blog – July 2021

Our Chair, Dr Helen Phillips, writes a blog following each Board meeting. Here she reflects on the discussion that took …

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