Welcome to the Legal Services Board

The oversight regulator of legal services in England and Wales

About us

Reshaping legal services: a sector-wide strategy

Find out more about the strategy that will reshape legal services to better meet society’s needs

Find out more about us

State of Legal Services 2020 report

Our State of Legal Services 2020 report gives an in-depth review of the legal services sector following ten years of independent regulation

Enquiries from the public

Including who to complain to if you have a problem with a lawyer or a regulator.

Our Board

Board member biographies, Board minutes, expenses

Corporate publications

Business Plan, Annual Report and Accounts, cost statement

Our relationships

Legal Services Consumer Panel, Solicitors Disciplinary Tribunal, Office for Legal Complaints

Costs statement 2019/20

Our costs statement for the year ended 31 March 2020

Our work

New report on technology and regulation

Our new report explores how regulators can actively support technology that safely increases access to legal services.

Find out more about our work

Business Plan 2021/22

Our business plan outlines how we will contribute to reshaping legal services to better meet society’s needs

Statutory decision making

Find out more about the LSB's range of approval and decision making powers.

Live rule-change applications

See all current applications from regulators to change regulatory arrangements.

Consultations and responses

Have a look at our open and closed consultations.

Regulatory performance

Find out more about how we hold regulators to account.

Ongoing competence

Five-year policy objective: The regulators have appropriate frameworks for continuing assurance of professional competence throughout the careers of the people they regulate.

Increasing market transparency for consumers

This project includes our response to the Competition and Markets Authority (CMA) legal services market study and work on related issues.

Legal technology and innovation

Find out more about our work in responding to the regulatory implications of technological innovation.

Encouraging and promoting a diverse legal services sector

Find out more about our work to ensure legal services are accessible to all and promote diversity and inclusion in the sector

Research

Covid-19 impact dashboard - Feb 2021 update

We have brought multiple sources of data together to help increase understanding within the sector of the consequences of Covid-19

Copy of Covid-19_ Our response and support

Find out more about Research

State of Legal Services Report 2020

Our State of Legal Services Report 2020 gives an in-depth review of the legal services sector following ten years of independent regulation.

Covid-19 research dashboard

We have brought multiple sources of data together to help increase understanding within the sector of the consequences of Covid-19

Report: Individual Legal Needs Survey 2019

Largest ever legal needs survey in England and Wales co funded with the Law Society

Market intelligence

Discover a range of data and information on the legal services market.

Report: The legal needs of small businesses 2013-2017

How small businesses respond when experiencing legal issues

Report: Prices of Individual Consumer Legal Services 2017

Understanding changes in legal services prices over time.

News & media

LSB response to the BSB publishing an independent review of the August 2020 BPTC Exams

The Bar Standards Board (BSB) has published the independent review of the August 2020 Bar Professional Training Course exams. Matthew …

Legal Services Consumer Panel – We’re recruiting a new Panel member

We’re recruiting a new member of the Legal Services Consumer Panel. The Panel is an independent statutory body established by …

Chair’s blog – 20 April 2021

We began this month’s board meeting by again reflecting on the impact of Covid-19 on the sector. It has been …

Legal regulation should be “open for business” when it comes to technology and innovation if the public and consumers are to benefit

The Legal Services Board (LSB) has today outlined how legal services regulators can actively support technology and innovation that safely …

Office for Legal Complaints – we’re recruiting three board members

We are looking for two new lay board members and one new non-lay board member to join the Office for …

Legal oversight regulator issues rallying call to put consumers at the heart of legal services

Today, the Legal Services Board (LSB) launched a consumer-focussed strategy for legal services in England and Wales, and called for …

View all news