Misuse of NDAs - summary of evidence
In 2023 the LSB ran a call for evidence to hear peoples’ experiences with NDAs. The summary report of evidence was published in February 2024.
Upholding the rule of law - Report
Read the report which explores the professional commitment of lawyers to uphold the rule of law, including promoting respect for the law, counselling clients towards legality and helping resolve disputes in the interests of justice.
Econometric analysis of professional indemnity insurance costs for legal service providers
Legal services professionals have Professional Indemnity Insurance (PII) which pays out to consumers when they are harmed by a mistake that their lawyer made. However, it is also a cost that firms and ultimately their clients pay for. This joint research with the SRA looks into how much individual factors drive PII costs.
Use of technology and innovation
Insights from our use of technology and innovation survey show how legal services’ use of technology and innovation has changed since the Covid-19 pandemic; including the use of technologies for access.
Improving service complaints in legal services
Findings from a collaborative workshop with the LSB Public Panel and stakeholders.
Lived experiences of legal professionals: Barriers to getting in, being in and getting on
Qualitative research with 30 legal professionals from under-represented groups into the nature and impact of counter-inclusive practices and ways to address them.
Strengthening the evaluation of JDF partners' diversity initiatives
This research explored Judicial Diversity Forum officials' views and experiences of the outcomes and impact of their diversity and inclusion initiatives.
Mapping unregulated legal services
This research aims to better understand the for-profit legal services providers that make up the unregulated legal services market.
Segmentation of people using legal services
We ran a segmentation on people using legal services and identified five clusters based on people’s demographics and legal capabilities.
Vulnerabilities consumers face when using legal services, June 2022
This research explores the vulnerabilities consumers face when they need and use legal services
Small Business Legal Needs Survey
Have a look at the legal needs of small businesses following the latest survey
Legal Expenses Insurance: Public Panel research
Have a look at our latest Public Panel Research on Legal Expenses Insurance
Ongoing Competence in Legal Services: research into public attitudes
Find out more about the public's attitude to Ongoing Competence
International approaches to Ongoing Competence
Find out more about international approaches to Ongoing Competence
Diversity Dashboard
Find out more about Diversity in legal services regulation through our dashboard
Literature review: Diversity and inclusion
Find out more about the impact of the regulators diversity and inclusion initiatives
Quality Indicators
Find out more about the challenges people face when comparing and choosing legal services providers
Literature review: Public Legal Education (PLE)
An evaluation into the effectiveness of public legal education initiatives
Strategy Development: Public Panel Research report - August 2020
New research has highlighted key priorities the public say should be addressed to widen access to legal services and maintain high standards.
Prices of Individual Consumer Legal Services 2020
This is the third wave of research on the prices of legal services commonly purchased by individual consumers based in England and Wales.
Covid-19 Research Dashboard
The Covid-19 dashboard provides a holistic picture of the impact of the pandemic across a range of legal services.
Reshaping legal services to meet people's needs: An analysis of legal capability
This research examines the influence of legal capability at the different stages people go through when they try to resolve their legal issue.
Report: Online survey of individuals’ handling of legal issues in England and Wales 2019
Largest ever legal needs survey in England and Wales co funded with the Law Society
Report: Technology and Innovation in Legal Services 2018
The first detailed picture of levels of innovation and use of technology in legal services
Market intelligence hub
Discover a range of data and information on the legal services market.
Report: The legal needs of small businesses
Find out how small businesses respond when experiencing legal issues