The OLC Chair updates and assures the LSB on the performance of the Legal Ombudsman in the form of voluntary assurance letters after each OLC Board meeting.
These letters set out the OLC Board’s strategic assessment of the performance of the Legal Ombudsman. The letters are available on this page.
The letters below date back to the start of the tenure of the current OLC Chair.
2025
2024
2023
2022
2021
2020
6 October 2020 and annex (available on the Legal Ombudsman’s website)