Submissions received to the consultation on updates to rules made under section 112 of the Legal Services Act 2007 [first-tier complaints handling]

News & media

Meeting shared challenges: legal regulation in a changing world

Monisha Shah, Chair of the Legal Services Board, reflects on the shared challenges facing legal regulators, from technological change to …

Our approach to encouraging a diverse legal profession through regulation

We are changing our approach to how we encourage a diverse and inclusive legal profession. Over several years, we have …

The edge of regulation: the unregulated market, access to justice and AI

Jelena Lentzos, Director, Strategy, Policy and Engagement at the Legal Services Board, opens the panel discussions on the unregulated sector …

Protecting consumers in a changing legal services market

Monisha Shah, Chair of the Legal Services Board, reflects on how regulation can protect consumers, support innovation and maintain public …

Our statement on High Court ruling on Carter-Ruck solicitors and another vs SRA

Our statement on yesterday’s (21 September 2026) High Court ruling on Carter-Ruck solicitors and another vs the SRA:“The LSB has …

We’re recruiting new Board Members!

We’re seeking three new lay Board Members and one non-lay Board Member to help oversee the regulation of legal services …