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The Legal Services Board (LSB) has today published the findings of its review into guidance provided to the legal profession on the conduct of litigation. The review was carried out in close partnership with approved regulators and regulatory bodies, working together in the public interest to understand what happened previously and identify practical steps to…

Read Legal services regulators work together to strengthen conduct of litigation guidance

The Legal Services Board is looking for experienced leaders to help drive a major reset of legal services regulation. We’re recruiting for three senior positions: Director of Regulatory Oversight; Head of Performance and Oversight, and Head of Policy, Development and Delivery. The recruitment comes as we sharpen our focus on risk-based, targeted, and proportionate oversight,…

Read LSB recruits senior leaders to support new direction

The independent review of the Legal Services Board, conducted by Richard Lloyd and published by the Ministry of Justice, was published on 13 July 2026. Commenting on the report, Monisha Shah, Chair of the Legal Services Board, said: “I welcome the publication of Richard Lloyd’s review and the recommendations in his report. Regulatory failures have…

Read Independent review of the Legal Services Board

The Legal Services Board (LSB) has today published its Annual Report and Accounts for 2025/26, taking stock of a year of decisive enforcement action and progress towards a more intelligence-led, risk-based, and targeted approach to oversight regulation.  The report highlights our formal enforcement action against the Solicitors Regulation Authority following the independent reviews into Axiom Ince and SSB Group, alongside voluntary undertakings…

Read LSB annual report highlights stronger oversight and action to protect consumers 

People are already using AI tools to help them with legal problems, from housing disputes and employment rights to debt and family issues. For many who cannot afford a lawyer, these tools offer a real route to understanding their situation and knowing what to do next. But new research from the Legal Services Board (LSB)…

Read AI tools show real promise to increase access to legal services, but consumers lack basic protections

It is a pleasure to write my first blog as Chair of the LSB, following my appointment by the Ministry of Justice on 1 April. It immediately became clear that I have joined an organisation operating at high speed and across a range of important issues. This was reflected in the discussions at our April…

Read Chair’s blog: my first six weeks

The Legal Services Board (LSB) is playing a key role in the government’s newly launched AI Growth Lab, an important step in promoting regulation that harnesses AI’s benefits for consumers and drives economic growth. Announced today at the government’s AI Adoption Summit during London Tech Week, the Lab gives AI companies the opportunity to test…

Read Legal Services Board joins AI Growth Lab to drive responsible innovation in legal services

We have appointed Sabrina Basran, Ayub Khan, and Richard Spencer to the Legal Services Consumer Panel (the Panel). The Panel exists to represent the interests of consumers in the regulation of legal services. It provides advice to the LSB to help us make decisions shaped by the needs of consumers. It has a remit to…

Read Legal Services Board confirms appointment of three new Members of the Legal Services Consumer Panel

The Legal Services Board (LSB) has appointed Jelena Lentzos as Director of Strategy, Policy & Engagement. She will lead the LSB’s strategy, policy, and research teams at a pivotal moment for legal services regulation. It is one defined by rapid change, growing consumer need, and significant opportunity for sector-wide growth. Jelena previously served as Interim…

Read Driving growth and protecting consumers: LSB appoints new Director of Strategy, Policy & Engagement

The Legal Services Board has confirmed that Flora Page KC has stepped down as a non-lay Board member. Flora Page gave notice of her intention to resign in March this year. The Deputy Prime Minister, Lord Chancellor and Secretary of State for Justice, Rt Hon David Lammy, agreed in April 2026 to Flora’s request to leave the Board with immediate effect. Monisha Shah, Chair of the…

Read Flora Page KC steps down from the Legal Services Board