In February 2021, we published a discussion paper on quality indicators.
Here is the LSB’s response document (PDF), and below are the formal responses we received:
- Association of Consumer Support Organisations (ACSO) (PDF)
- Association of Personal Injury Lawyers (PDF)
- Bar Council (PDF)
- Bar Standards Board (PDF)
- Bourne Collier (Solicitor) (PDF)
- Cardiff and District Law Society (PDF)
- Chartered Institute of Legal Executives (CILEx) (PDF)
- CILEx Regulation (PDF)
- COMBAR (PDF)
- David Jabbari (Solicitor and CEO) (PDF)
- Law for Life (PDF)
- Legal Services Consumer Panel (LSCP) (PDF)
- Leicestershire Law Society (PDF)
- Office for Legal Complaints (OLC) (PDF)
- Pitsford Consulting (PDF)
- Quartz Barristers (PDF)
- Review Solicitors (PDF)
- Solicitors Regulation Authority (PDF)
- The Council for Licensed Conveyancers (CLC) (PDF)
- The Institute of Chartered Accountants in England and Wales (ICAEW) (PDF)
- The Law Society (PDF) and Annex (PDF)
- The Law Superstore/Really Moving.com (PDF)
- Trustpilot (PDF)