Submissions for Quality Indicator Discussion Paper

In February 2021, we published a discussion paper on quality indicators.

Here is the LSB’s  response document (PDF), and below are the formal responses we received:

  1. Association of Consumer Support Organisations (ACSO) (PDF)
  2. Association of Personal Injury Lawyers (PDF)
  3. Bar Council (PDF)
  4. Bar Standards Board (PDF)
  5. Bourne Collier (Solicitor) (PDF)
  6. Cardiff and District Law Society (PDF)
  7. Chartered Institute of Legal Executives (CILEx) (PDF)
  8. CILEx Regulation (PDF)
  10. David Jabbari (Solicitor and CEO) (PDF)
  11. Law for Life (PDF)
  12. Legal Services Consumer Panel (LSCP) (PDF)
  13. Leicestershire Law Society (PDF)
  14. Office for Legal Complaints (OLC) (PDF)
  15. Pitsford Consulting (PDF)
  16. Quartz Barristers (PDF)
  17. Review Solicitors (PDF)
  18. Solicitors Regulation Authority (PDF)
  19. The Council for Licensed Conveyancers (CLC) (PDF)
  20. The Institute of Chartered Accountants in England and Wales (ICAEW) (PDF)
  21. The Law Society (PDF) and Annex (PDF)
  22. The Law Superstore/Really (PDF)
  23. Trustpilot (PDF)