Consumer protection

Please click on the links below to see data relating to trends in consumer protection in the legal services market:

News & media

LSB bolsters Legal Ombudsman with three new Board appointments

Today, the Legal Services Board (LSB) confirmed the appointment of three new members of the Board of the Office for …

West Midlands discussion event on technology in legal services – 20 September 2021

The Legal Services Board is hosting an online event to discuss how technology and innovation can transform legal services, focusing …

LSB Board member recruitment: Non-lay vacancy and webinar on 17 August 2021

The Ministry of Justice is now recruiting a new non-lay Board member of the Legal Services Board (LSB) – further …

Chair’s blog – July 2021

Our Chair, Dr Helen Phillips, writes a blog following each Board meeting. Here she reflects on the discussion that took …

‘Consumers need better information about the quality of legal services’ – Legal Services Board

Today, the Legal Services Board has published a response to the submissions it received to its discussion paper on quality …

New report on Judicial diversity: LSB commits to using data to drive meaningful change

The official figures published today by the Ministry of Justice (MoJ) demonstrates clearly the scale of the challenge that continues …