Consumer protection

Please click on the links below to see data relating to trends in consumer protection in the legal services market:

News & media

Blog: Addressing SME’s legal needs through technology and collaboration

By Aisling O’Connell, Regulatory Policy Manager at the Legal Services Board Accessing legal services can be a real challenge for …

Research reveals market opportunity for lawtech firms to address SME’s unmet legal need

New research for LawtechUK and the Legal Services Board (LSB) has revealed a gap in the market for lawtech firms …

West Midlands engagement event: 20 September 2021

On Monday 20 September, the Legal Services Board hosted a virtual event for legal practitioners, academics and consumer advice groups …

LSB publishes Faculty Office governance report following cooperative review

Today, the Legal Services Board (LSB) published the findings of its review of the Faculty Office of the Archbishop of Canterbury under …

Chair’s Blog – September 2021

Our first Board meeting following the summer break (21 September 2021) gave us an opportunity to take a step back …

LSB sets clear expectations for regulators to improve consumer information, promote rights, and drive choice in the legal services market

Today, the Legal Services Board (LSB) launched a consultation on a draft statutory statement of policy on empowering consumers. Developed …