Consumer protection

Please click on the links below to see data relating to trends in consumer protection in the legal services market:

News & media

LSB response to the BSB publishing an independent review of the August 2020 BPTC Exams

The Bar Standards Board (BSB) has published the independent review of the August 2020 Bar Professional Training Course exams. Matthew …

Legal Services Consumer Panel – We’re recruiting a new Panel member

We’re recruiting a new member of the Legal Services Consumer Panel. The Panel is an independent statutory body established by …

Chair’s blog – 20 April 2021

We began this month’s board meeting by again reflecting on the impact of Covid-19 on the sector. It has been …

Legal regulation should be “open for business” when it comes to technology and innovation if the public and consumers are to benefit

The Legal Services Board (LSB) has today outlined how legal services regulators can actively support technology and innovation that safely …

Office for Legal Complaints – we’re recruiting three board members

We are looking for two new lay board members and one new non-lay board member to join the Office for …

Legal oversight regulator issues rallying call to put consumers at the heart of legal services

Today, the Legal Services Board (LSB) launched a consumer-focussed strategy for legal services in England and Wales, and called for …