Consumer protection

Please click on the links below to see data relating to trends in consumer protection in the legal services market:

News & media

Chair’s blog – July 2021

Our Chair, Dr Helen Phillips, writes a blog following each Board meeting. Here she reflects on the discussion that took …

‘Consumers need better information about the quality of legal services’ – Legal Services Board

Today, the Legal Services Board has published a response to the submissions it received to its discussion paper on quality …

New report on Judicial diversity: LSB commits to using data to drive meaningful change

The official figures published today by the Ministry of Justice (MoJ) demonstrates clearly the scale of the challenge that continues …

Consumers missing out on insurance that could help cover unexpected legal costs, and much cheaper than expected

The Legal Services Board wishes to see legal expenses insurance promoted more widely to consumers, as part of a programme to widen access to legal advice in …

New LSB research shows support for lawyers to face regular checks of their skills and abilities

New research commissioned by the Legal Services Board highlights the importance the public places on lawyers having the right knowledge, up …

LSB pushes legal regulators to put consumers first following BSB governance review

Today, the Legal Services Board (LSB) published the findings of its review of the Bar Standards Board (BSB) under the ‘Well-led’ standard of …

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News & media

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