18 March 2021

LSB’s Publication Scheme commits to publishing proactively the agenda and papers of our regular Board meetings. If you require more information about a particular paper, please contact our Corporate Governance Manager via boardsecretary@legalservicesboard.org.uk.

If you have a question you would like to raise with the Board in relation to one of the items, you can do so via boardsecretary@legalservicesboard.org.uk.

Questions must be received no later than 17:00 on Wednesday 17 March  in order to be considered. If it is not possible for your question to be answered in the meeting itself, we will endeavour to respond to you as soon as practicable following the meeting.

Agenda – 18 March (PDF)

Board decision note (PDF)

Chair’s Blog – March 2021

Agreed minutes 18 March 2021

3. Chief Executive’s Progress Report

4. Response to Competition and Markets Authority recommendations

5. Final LSB strategy for the sector, and business plan and budget 2021/22

6.  Legal Services Consumer Panel strategy and work programme 2021/22

7. Office for Legal Complaints Budget 2021/22

8. Annual report of ARAC 2020/21

9.  Annual report of RNC 2020/21

10. Finance Report

13. Board action tracker