2025
Fourth wave of the research into the prices of individual consumer legal services, based on 1,500 telephone interviews with legal service providers. The report, annexes, and an interactive data dashboard can be found here.
2024
This is the latest wave of the ILNS survey, which was last conducted in 2019. This survey of 17,668 online responses and a further 500 offline responses from adults based in England and Wales was collected between October and December 2023. The survey asked participants which of 34 different legal issues they had experienced and has been weighted to reflect the wider UK population. The executive summary can be found here.
2020
Third wave of the research into the prices of individual consumer legal services, based on 1,500 telephone interviews with legal service providers, covering the conveyancing, family, and wills, trusts and probate market segments. The report, annexes, accompanying spreadsheets and an interactive dashboard can be found here.
2020
This research project was co funded with the Law Society of England and Wales, and undertaken by Yougov. It is the largest legal needs survey ever run in England and Wales. The executive summary along with technical report and an interactive dashboard can be found here.
2018
This is LSB research, with legal services providers, into levels of innovation and use of technology in legal services, capabilities for and barriers to innovation. The report, executive summary, annexes and an infographic can be found here.
2018
Large scale quantitative survey analysing the experiences of small businesses, showing the origin of legal problems that they face and their strategies for dealing with these problems, including where they seek advice and their experiences of doing so. Combines the findings of the three waves of small business legal need surveys. The report, executive summary, an infographic along with further analysis on small business advice seeking behaviour can be found here.
2017
Research into the prices of individual consumer legal services, based on 1,491 telephone interviews with legal service providers, covering the conveyancing, family, and wills, trusts and probate market segments. The report, executive summary, annexes and three infographics can be found here.
2017
In November 2016, the LSB commissioned Research Works Limited to conduct research into the experiences of consumers with dementia and consumers with mental health problems (and those caring for them) when accessing legal advice, as well as their experience of the advice itself. Click here for the reports and scoping paper.
2017
LSB investigation into investments activity by ABS, including a survey of ABS and interviews with a small number of investors. The report, executive summary, annexes and an infographic can be found here.
2016
Joint LSB and TLS commissioned, large scale quantitative survey of different responses taken by individuals in response to legal problems. The report also includes findings from a small scale survey of 11-15 year olds. The report, executive summary, annexes and an infographic can be found here here.
2016
LSB analysis of the market outcomes associated with the delivery of the regulatory objectives. This covers the period since the LSA was passed and uses a wide range of literature and data to assess progress. The report, executive summary, annexes and an infographic can be found here.
2016
Joint BSB and LSB commissioned research involving a survey of 400 barristers and 30 depth interviews with barristers looking at the scale and type of public access work. The report, executive summary and an infographic can be found here.
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