All reports


2016

Barristers’ perceptions of the public access scheme

Joint BSB and LSB commissioned research involving a survey of 400 barristers and 30 depth interviews with barristers looking at the scale and type of public access work. The report, executive summary and an infographic can be found here.


2016

Unregulated legal service providers

A qualitative study of for profit unregulated legal services providers. The report, executive summary and three infographics can be found here here.


2015

Innovation in legal services

This is the first wave of the LSB research on levels of innovation and use of technology in the legal services of England and Wales. The research is focused on provider’s side. The report, executive summary, annexes, data, and an infographic can be found here.


2015

The legal needs of small businesses 2015 survey

Large scale quantitative survey of the experiences of 10,528 small businesses, showing the origin of legal problems that they face and their strategies for dealing with these problems, including where they seek advice and their experiences of doing so. The report, executive summaries and appendexes can be found here.


2015

Cost of Regulation In-depth Research

A study to establish the incremental cost of regulation in the legal sector. Click here to see the report.


2015

Views on the cost of regulation

An analysis of a survey of the regulated communities views on the cost of regulation, covering those regulated as entities and those regulated as individuals. The report and annexes can be found here.


2015

Comparing methods of service delivery: A divorce case study

A qualitative investigation of the consumer experience of legal services delivered online compared to face to face, using divorce as a case study. Click here to see the report.


2015

Qualitative Research Exploring Experiences and Perceptions of Unbundled Legal Services

A qualitative study of unbundled services from the perspective of consumers, providers and judges. Click here to see the report.


2014

Access to Justice: Learning from long term experiences in the personal injury legal services market

Independent economic investigation into changes in access to justice in the personal injury legal services market over the 1999-2013 period. The report can be found here.


2014

How People Resolve ‘Legal’ Problems

Statistical analysis of legal need survey data to understand how consumers’ demographics, attitudes, capabilities and beliefs affect their response to legal problems. The report and appendix can be found here.


2014

Helping Legal Services Consumers Make Better Decisions: Methods to Identify and Respond to Legal Problems

An assessment of the most effective methods of supporting consumers to identify and respond to legal problems. The report and a summary presentation can be found here.


2014

Divorce data digest

A summary of available data on divorces in England and Wales, to support research activity. Click here to see the summary.


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