Month: February 2021


Chair’s blog – February 2021

The focus of our meeting this month was how we continue to broaden and deepen our engagement with the sector. We considered how we could better communicate our vision for reshaping legal services that better meet the needs of society and build on the high levels of stakeholder engagement that informed our state of legal…

Read Chair’s blog – February 2021


LSB opens debate on improving transparency of the quality of legal services as research reveals consumers’ struggle to choose lawyers

New research from the Legal Services Board provides insights into the challenges people face when comparing and choosing legal services providers. This is partly because they lack the knowledge of what they need or how legal services work, and partly because the information is hard to find, inconsistent or non-existent. Sixty-nine members of the public…

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LSB sets out options for ensuring the ongoing competence of lawyers

The Legal Services Board (LSB) has confirmed that it will develop and consult on a more robust approach to ensuring lawyers remain competent throughout their careers. In a new report published today, the LSB notes that while legal regulators have comprehensive measures to make sure that legal professionals are competent when entering the legal profession,…

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Covid dashboard gives clearest picture yet of pandemic’s impact on legal services – February 2021 update

Since June 2020, the Legal Services Board (LSB) has been tracking multiple data sources to provide the clearest picture we can of the impact of Covid-19 on legal services. Our Covid-19 research dashboard indicates the effect on demand for different legal services and the health of the market in England and Wales. England and Wales both entered…

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Our response to the Committee on Standards in Public Life: Artificial Intelligence and Public Standards

In November 2020, the Committee on Standards in Public Life wrote to regulators to understand better how existing regulators are adapting to the challenges posed by AI. We responded noting the challenges and questions that AI poses for the legal services sector, and how our next phase of work will consider the role of AI,…

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