Month: May 2022

New research jointly commissioned by the Legal Services Board (LSB) and the Solicitors Regulation Authority (SRA) explores the attitudes of the public and solicitors towards using technology (pdf) to deliver legal services. It showed that the public is generally willing to use technology that is well-established and familiar to them such as video consultations (66%),…

Read New research reveals the appetite for lawtech among the public and legal professionals

A collaborative website tracking the efforts being made to ensure the legal services market works better for consumers has been launched – Reshapinglegalservices.org.uk.  The collaborative website was produced with input from stakeholders across the sector, including Kingsley Napley, LawtechUK, and the Legal Services Consumer Panel. It will be managed and hosted by the Legal Services…

Read New platform tracks sector progress improving the legal services market for consumers 

Small businesses continue to face a significant access to justice gap and aren’t empowered to obtain legal services meeting their needs, new research from the Legal Services Board (LSB) shows. Some of the legal challenges small businesses face include trading, like late payments, employment relations or tax and regulatory issues. The survey of over 10,000 small…

Read New research reveals the legal struggles facing small businesses: LSB calls on the government for a legal support strategy

We are hosting an in-person breakfast event on legal technology and access to justice in Yorkshire. The event is open to lawyers and practitioners, academics, law students, and legal and consumer groups across the region. We will discuss our forthcoming research on public attitudes towards legal tech, jointly commissioned with the Solicitors Regulation Authority. Importantly,…

Read Lawtech in Yorkshire breakfast event: join us in Leeds on 7 June 2022

The Ministry of Justice and the Legal Services Board today announced the reappointment of Catherine Brown and Ian Hamer as lay members of the Legal Services Board. Catherine Brown has been reappointed for a second term of 4 years from 1 April 2023 to 31 March 2027. Ian Hamer has been reappointed for a second…

Read LSB announces reappointment of two lay Board members

On Monday 25 April 2022 The Legal Services Board hosted a virtual event for legal practitioners, academics and consumer advice groups in Wales. The discussion event explored the themes of its consumer-focused strategy for the sector, Reshaping Legal Services, one year after publication. Please see the notes from the event: LSB Wales engagement event notes April…

Read Wales engagement event: 25 April 2022

New research commissioned by the Legal Services Board (LSB) highlights the need to ensure legal services consumers understand the arrangements in place to protect them in the event of professional negligence. Legal services providers are required to take out Professional Indemnity Insurance (PII) to ensure consumers are protected from harm should something go wrong, causing…

Read New LSB research reinforces need to put consumers at the centre of financial protection arrangements

Delivering for citizens in Wales This week (25 April 2022) the Board was delighted to meet a broad range of stakeholders including professionals working in the legal sector who work in Wales as part of our ongoing programme of engagement to build momentum in the delivery of our strategy for the sector – Reshaping legal…

Read Chair’s blog – Board meeting on 26 April 2022