People are already using AI tools to help them with legal problems, from housing disputes and employment rights to debt and family issues. For many who cannot afford a lawyer, these tools offer a real route to understanding their situation and knowing what to do next. But new research from the Legal Services Board (LSB)…
It is a pleasure to write my first blog as Chair of the LSB, following my appointment by the Ministry of Justice on 1 April. It immediately became clear that I have joined an organisation operating at high speed and across a range of important issues. This was reflected in the discussions at our April…
The Legal Services Board (LSB) is playing a key role in the government’s newly launched AI Growth Lab, an important step in promoting regulation that harnesses AI’s benefits for consumers and drives economic growth. Announced today at the government’s AI Adoption Summit during London Tech Week, the Lab gives AI companies the opportunity to test…
Read Legal Services Board joins AI Growth Lab to drive responsible innovation in legal services
We have appointed Sabrina Basran, Ayub Khan, and Richard Spencer to the Legal Services Consumer Panel (the Panel). The Panel exists to represent the interests of consumers in the regulation of legal services. It provides advice to the LSB to help us make decisions shaped by the needs of consumers. It has a remit to…
The Legal Services Board (LSB) has appointed Jelena Lentzos as Director of Strategy, Policy & Engagement. She will lead the LSB’s strategy, policy, and research teams at a pivotal moment for legal services regulation. It is one defined by rapid change, growing consumer need, and significant opportunity for sector-wide growth. Jelena previously served as Interim…
The Legal Services Board has confirmed that Flora Page KC has stepped down as a non-lay Board member. Flora Page gave notice of her intention to resign in March this year. The Deputy Prime Minister, Lord Chancellor and Secretary of State for Justice, Rt Hon David Lammy, agreed in April 2026 to Flora’s request to leave the Board with immediate effect. Monisha Shah, Chair of the…
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