Month: April 2021


Legal Services Consumer Panel – We’re recruiting a new Panel member

We’re recruiting a new member of the Legal Services Consumer Panel. The Panel is an independent statutory body established by the Legal Services Act 2007. Its overarching role is to ensure that the interests of consumers are carefully considered by legal services regulators. As such, the Panel provides advice and challenge to the Legal Services…

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Chair’s blog – 20 April 2021

We began this month’s board meeting by again reflecting on the impact of Covid-19 on the sector. It has been a challenging twelve months for legal services providers and people and small businesses who need legal services. Working with regulators to support the profession Since March 2020, we have focused on making it easier for…

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Legal regulation should be “open for business” when it comes to technology and innovation if the public and consumers are to benefit

The Legal Services Board (LSB) has today outlined how legal services regulators can actively support technology and innovation that safely increase access to legal services. By working together, regulators can create an environment that ‘de-risks’ innovation and reduces uncertainty for tech providers and consumers. In a new paper [PDF], the LSB makes it clear that…

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Office for Legal Complaints – we’re recruiting three board members

We are looking for two new lay board members and one new non-lay board member to join the Office for Legal Complaints (OLC) – the body responsible for ensuring there is an independent ombudsman service to consider complaints about legal services in England and Wales. As in any sector, consumer confidence is profoundly affected by…

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