Month: June 2022


LSB research on unregulated legal services reveals potential consumer benefits and detriments

The Legal Services Board (LSB) has published new research exploring the for-profit unregulated legal services sector. This is the first time the LSB has mapped the sector on this scale, and it suggests the number of unregulated providers comes from a pool of up to 208,000 firms in England and Wales. The sector is large,…

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LSB’s annual report demonstrates drive and progress to reshape legal services

Today, the Legal Services Board (LSB) published its annual report and accounts for the year ended 31 March 2022 (pdf). It describes the work completed and the LSB’s impact in delivering the first year of the Reshaping Legal Services strategy for the sector, published in March 2021. Some key projects and activities during the year…

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Yorkshire engagement event: 7 June 2022

On Tuesday 7 June 2022 The Legal Services Board hosted an in-person breakfast event at DLA Piper’s Leeds office to discuss our new research on the social acceptability of legal tech. We were joined by people from different areas of the legal profession, including in-house practitioners, small and medium firms, those at the beginning of…

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LSB research highlights the need for the legal sector to provide better support to vulnerable consumers

New research commissioned by the Legal Services Board (LSB) explores the vulnerabilities consumers face when they need and use legal services (pdf). It also highlights that the way lawyers engage with consumers can increase or reduce vulnerability. The research shows that, while it can be difficult for anyone with a legal problem to navigate the…

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Chair’s blog – June 2022

Supporting responsible use of technology that commands public trust Last week, the Board was delighted to meet a broad range of stakeholders in the Yorkshire and the Humber region. We are grateful to DLA Piper for hosting our breakfast briefing event in Leeds prior to our Board meeting on 7 June 2022. The theme of…

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Legal services regulators and tribunals commit to creating a more inclusive profession

The Legal Services Board, eight legal services regulators and two disciplinary tribunals have all reaffirmed their commitment to taking action to ensure more inclusive workplaces for lawyers and that the profession better reflects the society and consumers it serves. The signatories to the new principles – Tackling counter-inclusive misconduct through disciplinary processes (PDF) – acknowledge…

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