Month: November 2021


Price not an indicator of quality when it comes to legal expenses insurance, says LSB

 The LSB is calling on the insurance industry and legal service providers to support consumers by raising awareness of legal expenses insurance, incentivise better quality products and build trust through greater transparency.  Mystery shopper research has shown that consumers are not getting the information they need from insurance comparison websites, and the insurance sector need…

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LSB Chair’s speech at the Danish Consumer and Competition Authority’s conference

On 4 November 2021, our Chair Dr Helen Phillips spoke at the Danish Consumer and Competition Authority’s conference on competition in the legal profession. The event took place in Copenhagen, with Helen joining via Zoom. Helen was invited to speak about reforms to legal services regulation in England and Wales in a session about competition…

Read LSB Chair’s speech at the Danish Consumer and Competition Authority’s conference