The Legal Services Board (LSB) has today launched a consultation on its draft business plan and budget for 2024/25 focused on ensuring regulation continues to play its part in delivering a legal services market that better meets society’s needs. The LSB’s plan includes strengthening its direct oversight of regulators’ performance, in response to stakeholder…
November marked our last Board meeting of 2023. It was a forward-focused session, looking at our plans to continue delivering our strategy through our business plan for 2024/25. Our aim remains to ensure people and small businesses can access high-quality legal services that better meet their needs. Ahead of the meeting, we were joined by…
The Legal Services Board (LSB) has published new research concluding that proportionate regulation has a role to play in supporting the rule of law and responding to lawyers’ unethical conduct. The report, by Professor Richard Moorhead and Professor Steven Vaughan, explores the professional commitment of lawyers to uphold the rule of law, including promoting respect…
Read LSB research highlights examples of unethical conduct that can undermine the rule of law
The Legal Services Board today (31 October 2023) announced that Stephen Gowland has resigned as a Non-Lay Board Member. The Lord Chancellor has agreed to Mr Gowland’s request to step down immediately. Alan Kershaw, Chair of the Legal Services Board, said: ‘On behalf of the Board and the Executive team, we thank Stephen for his…
Read Stephen Gowland steps down from the Legal Services Board
The Board met virtually on 17 October 2023. We welcomed new Board Member Lizzie Peers to her first meeting. We look forward to gaining from her broad experience as we continue to focus on advancing our ambition to reshape legal services to better meet the needs of society and reduce unmet legal need. Advancing adherence…
Last week was another busy week at the Legal Services Board, as we travelled to Cardiff to meet stakeholders from across the profession in Wales. On Tuesday, we held our Board Strategy session, reflecting on sector-wide progress in delivering fairer outcomes, stronger confidence and better services to reshape legal services to meet society’s needs…
The Legal Services Board (LSB) and Solicitors Regulation Authority (SRA) have published joint research looking into the cost of professional indemnity insurance (PII) for law firms, and what factors drive differences in premium levels. Recent developments in the insurance market have led to increases in PII costs for professional services firms, including providers of legal…
The Legal Services Board (LSB) is consulting on proposals to ensure that people who use legal services have access to fair and effective complaint procedures. The proposals aim to strengthen consumer protection and improve the quality and standards of legal services. The consultation is focused on so-called ‘first-tier complaints’, which are made directly to a…
The Legal Services Board (LSB) has today announced plans to review the enforcement and investigative tools available to the legal services regulators, including the Solicitors Regulation Authority (SRA). This could include increasing financial penalties available to regulators, as well as enabling regulators to proactively gather information and share intelligence to help them detect and address…
The Legal Services Board (LSB) has published new research on the challenges consumers face when complaining to lawyers and law firms about their services, with recommendations for improvements. Participants in this “deliberative” research said the ideal complaint process would be based on empathy, transparency, accessibility, fairness, and ease. They said providers should make it easy…
Read our July newsletter for our latest news, blogs and publications. Legal Services Board Newsletter – July 2023 To subscribe to our newsletter, sign up using this form.
It was a huge pleasure to meet many people from across the sector at our recent EDI event hosted by Clifford Chance. On the theme of From evidence to action: Tackling the EDI challenges in the legal sector, the discussion on how the sector can continue to drive change ranged widely, from mentoring programmes to…
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