Office for Legal Complaints – we’re recruiting three board members


We are looking for two new lay board members and one new non-lay board member to join the Office for Legal Complaints (OLC) – the body responsible for ensuring there is an independent ombudsman service to consider complaints about legal services in England and Wales.

As in any sector, consumer confidence is profoundly affected by how we respond when something goes wrong, our ability to put things right, and our systems to learn from mistakes. The shared priority of both the Legal Services Board and the OLC is to get the Legal Ombudsman into the right long-term shape to discharge its statutory responsibilities to the highest possible standards of quality and timeliness. Joining the OLC Board offers a real opportunity to contribute to rebuilding and maintaining the confidence of consumers and others.

It is essential that the OLC reflects the diverse range of individuals and groups whose lives the Ombudsman service touches. To maintain our success in this area, we constantly seek to introduce a cross-section of experience and expertise to our work and are actively seeking applications from all sectors and sections of the community.

The closing date is 16 May 2021.

For more information and to apply, please visit the Inclusive Boards website.


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