News


Legal Services Board confirms review of events leading up to the SRA’s intervention into Axiom Ince

The Legal Services Board (LSB) has confirmed its intention to undertake an independent review of regulatory events leading up to the Solicitors Regulation Authority’s (SRA) intervention into Axiom Ince. This was a significant case with considerable consumer detriment. In the Board’s view, it will be important for public and professional confidence that any learning can…

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LSB confirms appointment of two new members of the Legal Services Consumer Panel

The Legal Services Board (LSB) today announces the appointment of Liz Coll and Adhir Ramdarshan to the Legal Services Consumer Panel (the Consumer Panel).Liz Coll will take up appointment from 1 January 2024 for an initial three-year term. Liz replaces Mark McLaren, whose second three-year term of office ends on 31 December 2023. Adhir Ramdarshan…

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Legal Services Board consults on plan to strengthen regulatory oversight and consumer-focused regulation

The Legal Services Board (LSB) has today launched a consultation on its draft business plan and budget for 2024/25 focused on ensuring regulation continues to play its part in delivering a legal services market that better meets society’s needs.   The LSB’s plan includes strengthening its direct oversight of regulators’ performance, in response to stakeholder…

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Chair’s blog – November 2023

November marked our last Board meeting of 2023. It was a forward-focused session, looking at our plans to continue delivering our strategy through our business plan for 2024/25. Our aim remains to ensure people and small businesses can access high-quality legal services that better meet their needs. Ahead of the meeting, we were joined by…

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LSB research highlights examples of unethical conduct that can undermine the rule of law

The Legal Services Board (LSB) has published new research concluding that proportionate regulation has a role to play in supporting the rule of law and responding to lawyers’ unethical conduct. The report, by Professor Richard Moorhead and Professor Steven Vaughan, explores the professional commitment of lawyers to uphold the rule of law, including promoting respect…

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Chair’s Blog – October 2023

The Board met virtually on 17 October 2023. We welcomed new Board Member Lizzie Peers to her first meeting. We look forward to gaining from her broad experience as we continue to focus on advancing our ambition to reshape legal services to better meet the needs of society and reduce unmet legal need. Advancing adherence…

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Chief Executive’s Blog – September 2023

Last week was another busy week at the Legal Services Board, as we travelled to Cardiff to meet stakeholders from across the profession in Wales.   On Tuesday, we held our Board Strategy session, reflecting on sector-wide progress in delivering fairer outcomes, stronger confidence and better services to reshape legal services to meet society’s needs…

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Research into what drives PII premiums published

The Legal Services Board (LSB) and Solicitors Regulation Authority (SRA) have published joint research looking into the cost of professional indemnity insurance (PII) for law firms, and what factors drive differences in premium levels. Recent developments in the insurance market have led to increases in PII costs for professional services firms, including providers of legal…

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Legal Services Board proposes new measures to improve legal services providers’ complaints procedures

The Legal Services Board (LSB) is consulting on proposals to ensure that people who use legal services have access to fair and effective complaint procedures. The proposals aim to strengthen consumer protection and improve the quality and standards of legal services. The consultation is focused on so-called ‘first-tier complaints’, which are made directly to a…

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