Today, the Legal Services Board (LSB) published its annual report and accounts for the year ended 31 March 2022 (pdf). It describes the work completed and the LSB’s impact in delivering the first year of the Reshaping Legal Services strategy for the sector, published in March 2021. Some key projects and activities during the year…
Read LSB’s annual report demonstrates drive and progress to reshape legal services
On Tuesday 7 June 2022 The Legal Services Board hosted an in-person breakfast event at DLA Piper’s Leeds office to discuss our new research on the social acceptability of legal tech. We were joined by people from different areas of the legal profession, including in-house practitioners, small and medium firms, those at the beginning of…
New research commissioned by the Legal Services Board (LSB) explores the vulnerabilities consumers face when they need and use legal services (pdf). It also highlights that the way lawyers engage with consumers can increase or reduce vulnerability. The research shows that, while it can be difficult for anyone with a legal problem to navigate the…
Supporting responsible use of technology that commands public trust Last week, the Board was delighted to meet a broad range of stakeholders in the Yorkshire and the Humber region. We are grateful to DLA Piper for hosting our breakfast briefing event in Leeds prior to our Board meeting on 7 June 2022. The theme of…
The Legal Services Board, eight legal services regulators and two disciplinary tribunals have all reaffirmed their commitment to taking action to ensure more inclusive workplaces for lawyers and that the profession better reflects the society and consumers it serves. The signatories to the new principles – Tackling counter-inclusive misconduct through disciplinary processes (PDF) – acknowledge…
Read Legal services regulators and tribunals commit to creating a more inclusive profession
New research jointly commissioned by the Legal Services Board (LSB) and the Solicitors Regulation Authority (SRA) explores the attitudes of the public and solicitors towards using technology (pdf) to deliver legal services. It showed that the public is generally willing to use technology that is well-established and familiar to them such as video consultations (66%),…
Read New research reveals the appetite for lawtech among the public and legal professionals
A collaborative website tracking the efforts being made to ensure the legal services market works better for consumers has been launched – Reshapinglegalservices.org.uk. The collaborative website was produced with input from stakeholders across the sector, including Kingsley Napley, LawtechUK, and the Legal Services Consumer Panel. It will be managed and hosted by the Legal Services…
Read New platform tracks sector progress improving the legal services market for consumers
Small businesses continue to face a significant access to justice gap and aren’t empowered to obtain legal services meeting their needs, new research from the Legal Services Board (LSB) shows. Some of the legal challenges small businesses face include trading, like late payments, employment relations or tax and regulatory issues. The survey of over 10,000 small…
We are hosting an in-person breakfast event on legal technology and access to justice in Yorkshire. The event is open to lawyers and practitioners, academics, law students, and legal and consumer groups across the region. We will discuss our forthcoming research on public attitudes towards legal tech, jointly commissioned with the Solicitors Regulation Authority. Importantly,…
Read Lawtech in Yorkshire breakfast event: join us in Leeds on 7 June 2022
The Ministry of Justice and the Legal Services Board today announced the reappointment of Catherine Brown and Ian Hamer as lay members of the Legal Services Board. Catherine Brown has been reappointed for a second term of 4 years from 1 April 2023 to 31 March 2027. Ian Hamer has been reappointed for a second…
On Monday 25 April 2022 The Legal Services Board hosted a virtual event for legal practitioners, academics and consumer advice groups in Wales. The discussion event explored the themes of its consumer-focused strategy for the sector, Reshaping Legal Services, one year after publication. Please see the notes from the event: LSB Wales engagement event notes April…
New research commissioned by the Legal Services Board (LSB) highlights the need to ensure legal services consumers understand the arrangements in place to protect them in the event of professional negligence. Legal services providers are required to take out Professional Indemnity Insurance (PII) to ensure consumers are protected from harm should something go wrong, causing…
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