The Legal Services Board (LSB) has appointed Dr Daniel Newman to the Legal Services Consumer Panel (the Consumer Panel). Daniel is a legal academic and has been a Senior Lecturer in Law at Cardiff University since 2015. His research focuses on access to justice. Daniel will take up the position on 14 March 2022. The…
Read LSB appoints Wales-based access to justice academic to the Consumer Panel
Our second Board Meeting of 2022 took place on Tuesday 1 March. We dedicated the first half to considering some of the significant challenges facing the sector and issues we plan to address in the coming year. This strategy session allowed us to step back, think about some projects at an early stage, and reflect…
Our first Board Meeting of the year focused on some of the projects and activities that will ensure we continue driving progress against the sector’s challenges during 2022 and beyond. Legal technology: promoting innovation while managing risks We started our discussion on technology and innovation by reflecting on the work that we and others are…
Today, the Legal Services Board (LSB) confirmed the re-appointment of David Abbott as a Member of the Legal Services Consumer Panel. The re-appointment will start on 1 April 2022 for three years until 31 March 2025. David’s initial three-year term ran from 1 April 2019 to 31 March 2022. The LSB has also confirmed the…
The Legal Services Board (LSB) has published its annual report on the performance of the eight legal services regulatory bodies. Each organisation regulates different types of lawyers and carries out its responsibilities differently. However, they have the same obligations under the Legal Services Act 2007 and are expected to demonstrate how they put the regulatory…
Please note that the Legal Services Board is closed from Friday 24 December 2021 and will open again on Tuesday 4 January 2022. Best wishes for the holiday season.
The Legal Services Board (LSB) has published new Rules and Guidance for regulators applying to alter their regulatory arrangements. They provide a greater focus on the regulatory objectives and ensure regulators consider the impact of changes on regulated persons, consumers, and stakeholders. There is also a specific emphasis on diversity and inclusion. Regulators can only alter their regulatory arrangements if the LSB has approved the changes. The new Rules and Guidance reflect the LSB’s targeted and proportionate approach…
Read New LSB process for regulatory changes provides greater focus on regulatory objectives
On Monday 29 November, the Legal Services Board hosted a virtual event for legal practitioners, academics and consumer advice groups in the East of England on the the sector-wide strategy Reshaping legal services and the challenges in the sector. Please see the presentation slides: East of England presentation, November 2021 Please see a note from…
The Legal Services Board (LSB) has launched a consultation on a draft statutory statement of policy on the outcomes regulators should pursue to ensure legal professionals have the necessary and up-to-date skills, knowledge, attributes and behaviours to provide good quality legal services. The draft statement, which follows extensive independent research and cross-sector engagement, is designed to be risk-based,…
Our final Board meeting of the year (30 November 2021) saw the culmination of several projects focused on reshaping legal services and making a difference for consumers and society more broadly. We began by discussing our draft business plan for 2022/23, which lays out a programme of activity to address the challenges outlined in our…
The Legal Services Board (LSB) has today launched a consultation on its draft business plan and budget for 2022/23 to push forward its ambition to deliver fairer outcomes, stronger confidence, and better services that meet society’s needs. The proposed activity programme builds on the work the LSB is continuing to do to address the priority…
Read LSB consults on plan to progress consumer-focused strategy in 2022/23
The LSB is calling on the insurance industry and legal service providers to support consumers by raising awareness of legal expenses insurance, incentivise better quality products and build trust through greater transparency. Mystery shopper research has shown that consumers are not getting the information they need from insurance comparison websites, and the insurance sector need…
Read Price not an indicator of quality when it comes to legal expenses insurance, says LSB
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