The Legal Services Board (LSB) has drawn together multiple sources of data to provide the clearest picture we can of the impact of Covid-19 on legal services. The LSB’s Covid-19 research dashboard shows that while there is a surge of demand in some areas such as employment advice, in other areas such as money and…
Read Consumer data reveals mixed picture of legal services during Covid crisis
Office for Legal Complaints – Lay Board Member The Legal Services Board (LSB) is currently looking to recruit a Lay Board Member for the Office for Legal Complaints (OLC). The OLC administers an independent ombudsman scheme that resolves complaints by consumers about legal services, which underpins public confidence in legal services across England and Wales….
Read Vacancy: Office for Legal Complaints – Lay Board Member
The Legal Services Board (“the LSB”) has today published its annual report and accounts for the year ended 31 March 2020. The report charts the latest phase in the delivery of the Board’s priorities under its 2018-21 three-year strategy. It outlines our progress with activities that promote and protect the interests of people who need…
Read Covid-19 increases LSB’s resolve to reshape legal services through new strategy
There is one week left to share information in our call for evidence on ongoing competence, which closes on 26 June 2020. Anyone with an interest in this work can submit information by email ongoing.competence@legalservicesboard.org.uk or by visiting our ongoing competence pages. We thank those who have already submitted evidence and those that we have met since…
Read Final week to share information as part of the ongoing competence call for evidence
Professor Mayson (UCL Centre for Ethics & Law) has led an independent review of legal services regulation. Responding to the publication of the final report, the Legal Services Board’s Chief Executive, Matthew Hill said: “Professor Mayson’s report offers a thoughtful analysis of a complex set of issues. We will consider the findings carefully. “As Professor…
Read Our response to Professor Mayson’s independent review of legal services regulation
LSB directs the exemption from the requirement for LSB approval of alterations to CILEx’s regulatory arrangements in respect of its Bye-Laws.
Read [Exemption Direction] Exemption Direction 152 CILEx Bye-Laws amendments
LSB directs the exemption from the requirement for LSB approval of alterations to ICAEW’s regulatory arrangements in respect of its PII Regulations.
Read [Exemption Direction] Exemption Direction 151 ICAEW PII Regulations amendments
This week we held our Board meeting virtually, once more. We discussed Covid-19, reserved legal activities and regulatory performance. We were also joined by the new Chair of the Office for Legal Complaints (OLC), Elisabeth Davies who gave us her first impressions on taking up the role and set out some immediate priorities. Covid-19: As…
The Legal Services Board (LSB) is reflecting on the ethical implications of technology to ensure people who need legal services are not harmed by innovation. This follows the release of a new episode in the LSB’s ‘Talking Tech’ podcast series on ethics, technology and education. In the episode, Professor Lisa Webley, Head of Birmingham Law School at…
Read LSB considers the ethical implications of technology to ensure regulation protects consumers
The Legal Services Board (LSB) is considering how education and regulation might change to ensure legal professionals embrace technology to better meet the needs of consumers. This follows the release of a new episode in the LSB’s ‘Talking Tech’ podcast series on LegalTech education. It comes as technology plays an increasingly vital role in enabling…
LSB directs the exemption from the requirement for LSB approval of alterations to CILEx Regulation’s regulatory arrangements in respect of its Licensing Rules.
Read [Exemption Direction] Exemption Direction 150 CILEx Regulation Licensing Rules amendments
The Legal Services Board (LSB) has extended the deadline for its call for evidence on ongoing competence by six weeks in recognition of the continuing impact of Covid-19. The new deadline is 26 June 2020. We know that some stakeholders have diverted resources in response to the crisis and would benefit from more time to prepare submissions and share information with us. Although this work started before the Covid-19 pandemic, the crisis has…
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