We are looking for two new lay board members and one new non-lay board member to join the Office for Legal Complaints (OLC) – the body responsible for ensuring there is an independent ombudsman service to consider complaints about legal services in England and Wales. As in any sector, consumer confidence is profoundly affected by…
Read Office for Legal Complaints – we’re recruiting three board members
Today, the Legal Services Board (LSB) launched a consumer-focussed strategy for legal services in England and Wales, and called for collaboration to reshape legal services to better meet society’s needs. The ambitious ten-year strategy reflects that the significant challenges facing the legal services sector can only be tackled by people and organisations working together to…
Read Legal oversight regulator issues rallying call to put consumers at the heart of legal services
The Legal Services Board (LSB) has compiled data from various sources that suggest the legal services sector overall has, so far, remained broadly stable during the Covid-19 pandemic. The emerging data indicates that while some parts of the legal services profession have faced significant difficulties over the last 12 months, overall numbers of regulated lawyers…
Read LSB shares data on the broadly stable health of the legal services sector following Covid-19
The Ministry of Justice (MoJ) and the Legal Services Board (LSB) today announced the appointment of Dr Gary Kildare as a lay member of the LSB. Lay members are not members of the legal services profession and provide an outside and independent perspective to enhance the LSB’s decision-making. Gary is being appointed for a four-year…
This Board meeting this month centred on the approval of the strategy and business plan 2021/22. While our plan sets out clearly what the LSB will do, the strategy makes clear that addressing challenges like unmet legal need and improving diversity and inclusion will need action across the whole sector. The strategy sets out a…
Mae’r Bwrdd Gwasanaethau Cyfreithiol yn cynnal digwyddiad rhith drafodaeth ar y strategaeth ar draws y sector ar gyfer gwasanaethau cyfreithiol. Rydym yn gwahodd ymarferwyr, academyddion, canolfannau cyfreithiol a chynghori wedi eu lleoli yng Nghymru i rannu eich syniadau a phrofiadau ar yr heriau sy’n wynebu’r gwasanaethau cyfreithiol, a’r strategaeth i ddelio â’r rhain o fewn…
Read Ail-lunio gwasanaethau cyfreithiol: Digwyddiad trafodaeth Gymreig, 7 Mehefin, 3.30pm – 5pm
The Legal Services Board is hosting a virtual discussion event on the sector-wide strategy for legal services. We’re inviting practitioners, academics, legal and advice centres based in Wales to share your thoughts and experiences on the challenges facing the legal services, and the strategy to address these in the Welsh context. The strategy, published at…
Read Reshaping legal services: an online Welsh discussion event, 07 June, 3:30pm – 5:00pm
The focus of our meeting this month was how we continue to broaden and deepen our engagement with the sector. We considered how we could better communicate our vision for reshaping legal services that better meet the needs of society and build on the high levels of stakeholder engagement that informed our state of legal…
New research from the Legal Services Board provides insights into the challenges people face when comparing and choosing legal services providers. This is partly because they lack the knowledge of what they need or how legal services work, and partly because the information is hard to find, inconsistent or non-existent. Sixty-nine members of the public…
The Legal Services Board (LSB) has confirmed that it will develop and consult on a more robust approach to ensuring lawyers remain competent throughout their careers. In a new report published today, the LSB notes that while legal regulators have comprehensive measures to make sure that legal professionals are competent when entering the legal profession,…
Read LSB sets out options for ensuring the ongoing competence of lawyers
Since June 2020, the Legal Services Board (LSB) has been tracking multiple data sources to provide the clearest picture we can of the impact of Covid-19 on legal services. Our Covid-19 research dashboard indicates the effect on demand for different legal services and the health of the market in England and Wales. England and Wales both entered…
In November 2020, the Committee on Standards in Public Life wrote to regulators to understand better how existing regulators are adapting to the challenges posed by AI. We responded noting the challenges and questions that AI poses for the legal services sector, and how our next phase of work will consider the role of AI,…
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